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Funeral Directors: Get your first memorial portrait free of charge.

Funeral Directors: Get your first memorial portrait free of charge.

™

We process portrait orders 24/7/365.

1 (888) 240-1170

support@portraitsatneed.com

Replace a damaged product

VIEW REFUND POLICY

Important Note: Submit this form within 30 days to receive a pre-paid return label.

Funeral Home

Your Name

Email Address

Order Number

Order date required

Decedent Name

Explain the damage

Upload photo. Ensure the damage is clearly visible.

Upload Photo

Upload supported file (Max 15MB)

Select an option

I want a replacement shipped (upon submission, a new order will be placed in your account and shipped immediately).

I want to return the portrait. Do not ship a replacement.

I acknowledge that a pre-paid return shipping label will be emailed to be. Once the damaged product is received, the order wll be fully credited. *

Thank You for Your Submission!
Your application has been successfully received.
Our team is currently reviewing it. Thank you for your patience.

If you have any questions, please call us at: 1 888 240-1170.

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