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Support: 1 (888) 240-1170

  • Why should I create an account?
    By creating an account, you'll gain access to our best prices, special offers, and the convenience of managing your orders online. It's quick, easy, and free to create an account, and you'll be able to start shopping wholesale prices immediately. ​
  • How do the portraits look?
    Every portrait is elegant. Each photo is edited by hand. 100% made by an artist and reviewed very closely by our quality department before showing it to you for your approval.
  • Do you offer background choices?
    We have a gallery of studio backgrounds to choose from or let our professionals choose the background.
  • What photo services do you offer?
    We offer any photo service you can imagine at no additional charge. For simplification, we have categorized our services into the following options: Portrait: Create a beautiful portrait from any snapshot. Recreate: Make the photo different than the way it was originally photographed. Example: Add or remove objects or people. Retouch: Provide a digital makeover. Example: Reduce wrinkles, remove glare, and tame fly away hair. Restoration: Restore a photo to the original condition. Example: Remove scratches, tears, fading and dirt from an old photograph.
  • Do I need to get a cost estimate before repairing the photo?
    All work is included for one flat-rate price. No estimate is required.
  • What is the price?
    Create an account to view all pricing. *Prices are all-inclusive no hidden costs (shipping is included).
  • What is included in the price?
    ✓ Photo editing ✓ Revisions ✓ Online Proof ✓ Frame Canvas ✓ Shipping ✓ Downloadable Digital Portrait
  • Are there any additional or ‘hidden costs’?
    There are no hidden costs. There are zero up-sells. One flat rate for all the service work. You will know the price before you place the order.
  • How do I place an order?
    1. Select digital or printed. 2. Upload a photo. 3. Select any photo service. Our skilled professional artist will perform any photo edit requested. 4. Select proof option: (YES or NO to receive a proof) 5. Place Order.
  • What canvas sizes do you have?
    We offer 8x10, 11x14, 16x20, 24x30, and 32x40
  • What are the specifications of the canvas?
    Canvas: Top of the line, heavyweight museum quality canvas material finished in gloss. Frame: 100% handmade wood frame, with matte black enamel finish. Style: Canvas wrapped 1.25” deep for a seamless floating look in a 1.75” frame. Hardware: Pre-installed and ready-to-hang.
  • What languages do you support?
    We offer support in English and Spanish.
  • What's your refund policy?
    Your 100% satisfaction is our top priority. If, for any reason, you are not satisfied with your order please call us: 1 (888) 240-1170 or email us at: support@portraitsatneed.com

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